Our Promise
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The official Goody Books Online Store that is maintained
by the Goody Books Management Team
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Live support during office hours
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Order processed within 5 working hours during office
hours
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Each customer will be managed by an individual Goody
Books staff
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Email reply by Goody Books staff within 5 hours during
office hours
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Full money-back refund if customer is not satisfied with
our service
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Company was incorporated in
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Safest online shopping experience
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Full after-sales support: Goody Books Online Store
will ensure that the books reach the customer’s place, if not we will send the
books again
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Customers will receive their books within three working
day
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A Goody Books staff will reply to customers’ emails
within five hours during office hours
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If customers are not satisfied with their order, we will
refund the money back in full
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Full live support during office hours
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Each customer will be assigned an Executive who will
take full responsibly of ensuring that the sales process go through smoothly
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Each payment mode is safe and secure in our system
If we failed to fulfill any of our promises; we will send 7
books to the customer and also $20 (in cheque) as a form of penalty for us.
If you are still wondering whether to buy from us, read this testimonial from a customer from Malaysia (we have offices in Singapore and Malaysia):
Fiona Tan
My shopping experience with GoodyBooks.com Is as simple as ABC. The websites provides a clear instruction and various payment method such as Online Banking, Credit Card or even ATM transfer! Is really hassle free for me.
The most satisfaction to me was their customer service! At first I wonder will they reply my email enquiries as soon as possible cause I thought might take ages to notice my email. But just 1 night I received email from Ms. Stephanie the Account Exec. I get my book within 8 days and even got cash RM1.00 for my 1 day bank in!
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